Solutions Architect, Scaled Operations AI Accelerator Team
Job Description
The Scaled Operations organization in Meta is responsible for delivering global scaled human operations to power Meta company priorities. Meta is seeking a highly skilled Automation Solutions Architect to join the Scaled Operations AI Accelerator Team. This small, entrepreneurial team is responsible for designing, developing, and deploying AI-powered automation solutions that transform operational processes at scale. As an Automation Solutions Architect, you will play a critical role in assessing and optimizing processes, leading technical design, and driving system implementation to deliver measurable impact across Scaled Operations.ResponsibilitiesAnalyze, map, and redesign internal operational workflows to identify pain points and opportunities for AI-driven automation* Collaborate with process owners and cross-functional teams to optimize processes and ensure successful automation outcomes* Architect end-to-end automation solutions, ensuring technical scalability, robustness, and compliance with Meta standards* Manage complex projects, including requirements gathering, timeline management, and deliverable oversight* Champion effective change management, developing and executing strategies to support employees and teams through transitions resulting from automation* Drive cross-functional engagement with product managers, engineers, business stakeholders, and external partners to deliver impactful solutions* Communicate technical concepts and project status clearly to both technical and non-technical audiences* Stay current with AI/ML advancements and experiment with new tools and approaches to foster innovation and continuous improvement* Develop playbooks, reusable templates, and best practices to scale successful automations across Scaled Operations* Manage contract worker or vendor relationships to support technical design development and implementation* Track, analyze, and report on key metrics and business impact of automation initiativesQualificationsBache